Partner Help Center
Back to websiteBook a meetingProduct
  • Welcome!
  • 👨‍💻Support
    • Overview
    • Escalation matrix
    • SLA (Service Level Agreement)
    • Cancelling white label
  • 👥Accounts
    • Creating an account
    • Changing Plan
    • Enabling/Disabling features
    • Feature list
    • Impersonating an account
    • Deleting an account
  • 💻Portal
    • Branding
    • Copying bots
    • Analytics
    • Templates
    • Super Admin
    • Help center
    • Defaults
    • Free trials
    • Integrations
      • Stripe integration
      • Facebook channel
      • WhatsApp embedded signup
    • Stripe Plans
    • Account events
Powered by GitBook
On this page

Was this helpful?

  1. Portal

Account events

Listen to events on your whitelabel.

PreviousStripe Plans

Last updated 5 months ago

Was this helpful?

Enabling the events, will give you access to define your webhook endpoint which would receive all the subscribed events.

Doing this let's you send automated emails to nurture the users that signup on your whitelabel.

List of events offered:

Event
Description

User

When the user updates their user details from the customer portal i.e. their name, photo etc.

Integration

When a user adds/removes an integration from their account.

Channel configuration

When a user adds/updates/deletes a channel configuration in their account.

Feature

When a feature is added/removed/updated for an account from the admin portal.

Conversation

When the conversation limit is 100% utilized on their account.

Teammates

When a user adds/removes teammates from their account.

Bot

When a user creates/updates/deletes a bot from their account.

Subscription

When a user purchases/upgrades/downgrades a plan in their account.

Account

When a new account is created or updated from the customer portal or admin portal.

💻