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  1. Portal

Analytics

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Last updated 11 months ago

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Here you will see the overall performance of your white label instance for a specific date range.

Under this tab, you will be able to see the following KPIs of your white label:

KPI
Description

Total Accounts

The total number of accounts on your whitelabel instance.

Live Accounts

The total number of accounts on your whitelabel instance that had active usage in past 24 hours.

New Accounts

The total number of new accounts created on your whitelabel instance.

Activated Accounts

The total number of accounts on your whitelabel instance that have had conversation in the given date range.

Conversations

Total number of conversations grouped by channel it occurred in.

Contacts

Total number of contacts collected.

Outbound Sends

Total number of outbound campaigns sent.

AI Model Usage

Total number of times an LLM was invoked.

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