Below are the features available for admins to configure on the admin portal:
Integrations will only be available if opted for.
Last updated
| Feature | Description |
|---|---|
| Feature | Description |
|---|---|
| Feature | Description |
|---|---|
| Feature | Description |
|---|---|
| Feature | Description |
|---|---|
| Feature | Description |
|---|---|
Bot limit
Max bots allowed in an account.
Extra chat
If enabled, allows the account to go beyond the max chat limit.
If disabled, stops the bot after max chat limit is hit.
Conversations
Total chats the bot will automate. A chat started when the user sends a message to the bot, and the chat ends when the user reaches the end of the chat flow, closes their website tab or the session times out.
Users
Total users to access the account.
Airtable
Integration with Airtable.
Google Dialogflow
Integration with Google dialogflow.
Freshdesk
Integration with Freshdesk.
Google Calendar
Integration with Google Calendar.
HubSpot
Integration with HubSpot.
Salesforce
Integration with Salesforce.
Slack
Integration with Slack.
Webhook
Listen to events from WotNot.
Zoho CRM
Integration with Zoho CRM.
Calendly
Integration with Calendly.
Dynamic data
Dynamically render buttons, lists etc.
Google Analytics
Integration with Google Analytics.
Google Sheets
Integration with Google Sheets.
Talk to human
Transfer the chat to a human agent.
HTTP request
Invoke the webhook of a third-party app.
HTTP request (Streaming)
Invoke the webhook of a third-party app with streaming response.
Zapier
Integration with Zapier.
Custom CSS
Customize the look and feel of the chat widget.
Fire Javascripts
Execute javascript functions in the flow.
Remove branding
Removes the 'powered by' config option.
Button behaviour
Allows you to configure how buttons should behave on the web. Clickable - After selecting a button, you can click it again. View only - After selecting a button, the list is visible but not clickable
Anonymize Facebook visitor
Avoids fetching PII from Facebook.
Data injection
Inject data to your chatbot.
Events
Listen to events occuring on WotNot.
Audit logs
Shows login, availability, max chat threshold events for all users.
Enrich IP information
Uses the users IP to fetch city, country, state and zipcode.
Link tracking
Enables the feature to track link clicks.
Outbound
Enables the outbound bots functionality. Max outbound messages - Total messages that can be sent. Max outbound contacts per request - Max limit on contact upload.
Email channel available for outbound only.
SMS
SMS channel.
WhatsApp channel.
Facebook channel.
Web
Web page.
Custom answer
Ability to prioritize your answer above AI.
AI studio
Enables the AI studio feature
Knowledge bases
Total KBs allowed to be created.
Data sources
Max data sources allowed in a KB.
Training tokens
Max tokens allowed in a KB.
Function call
Ability to create functions.
Retrain
Ability to retrain a data source at a specified time interval.
